Quality Management

Our administration, operation and general procedures are consistent and conform to all state and federal requirements. Our staff members have been with our organization for several years, Permanent Personnel is our goal. We have developed a strong sense of teamwork, loyalty, and professional attitude within our organization, to provide the best service to our client.
Direct contact can be achieved at any time, we that good communication is the key to a good client relationship. In addition, our Vice President of Operations and Supervision Team will be at your disposal daily to assure your account runs consistently smooth.
All supervisors are required to receive firearm certification. Each supervisor to take the course designed to provide skills and information necessary to satisfy the state requirements covering firearm care.
A designated Post Commander will perform certain duties to ensure Security Officers performance is being maintained, for day to day operations and overview. Field Supervisor will supervise each location to ensure Security Officers appearance, attentiveness, and knowledge of procedure and general overview of the facility.

HOW WE SELECT & TRAIN OUR GUARDS

Each applicant goes through a multistep program to gain employment. First, a specially designed application completed. The application is designed to meet the EEO and ADA criteria. No one with an admitted criminal conviction is hired, and basic physical abilities must be acknowledged. We contact all previous employers for the past seven years and each personal reference. Each file is reviewed by our Personnel Department to ensure the acceptability of each applicant prior to the final review by our management.

Security FAQ’s

We have established a reputation for quality security services

Will Universal Security Services, Inc Protect my property, but also respect my privacy?

We at Universal Security Services, Inc adhere to all industry guidelines and regulations. We respect our clients’ property and privacy without compromising our duty. We provide ethics training company wide.

Is Universal Security Services, Inc a great company to work for?

We at Universal Security Services, Inc believe our employees to be our most important assets. Caring for their needs translates to superior client service. Content employees provide benefits to our clients and our company.

What can I expect from a Universal Security Services, Inc guard?

You can expect all of our guards to be: On time, in uniform, well groomed, oriented to security work, thoroughly instructed on duties, and supervised.

What is the ultimate goal for Universal Security Services, Inc for meeting my needs?

Universal Security Services, Inc’s ultimate mission is to meet all clients’ demands, tailor our services to each individual client needs and to employ the most ethical and responsible security officers in the industry. We wish to provide the highest possible security guard services in Los Angeles, Orange County, and all of Southern California without passing on the cost to our clients.

What is the benefit of a Security Guard?

Our proactive approach to security management allows us to respond to situations and events before they become problems. Prevention is the highest form of security.

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Quality Management