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FAQ

FAQ’s

Will Universal Security Services, Inc Protect my property, but also respect my privacy?

We at Universal Security Services, Inc adhere to all industry guidelines and regulations. We respect our clients’ property and privacy without compromising our duty. We provide ethics training company wide.

Is Universal Security Services, Inc a great company to work for?

We at Universal Security Services, Inc believe our employees to be our most important assets. Caring for their needs translates to superior client service. Content employees provide benefits to our clients and our company.

What can I expect from a Universal Security Services, Inc guard?

You can expect all of our guards to be: On time, in uniform, well groomed, oriented to security work, thoroughly instructed on duties, and supervised.

What is the ultimate goal for Universal Security Services, Inc for meeting my needs?

Universal Security Services, Inc’s ultimate mission is to meet all clients’ demands, tailor our services to each individual client needs and to employ the most ethical and responsible security officers in the industry. We wish to provide the highest possible security guard services in Los Angeles, Orange County, and all of Southern California without passing on the cost to our clients.

What is the benefit of a Security Guard?

Our proactive approach to security management allows us to respond to situations and events before they become problems. Prevention is the highest form of security.

What areas of California does Universal Security Services, Inc Cover?

We Cover Los Angeles, San Fernando Valley , Ventura County and Orange County areas. For a FREE QUOTE please call us at our toll-free number 1-800-709-5030. We offer services on a “trial basis.” No long-term commitment is required.

How extensive is your hiring process?

To provide the highest level of service for our clients, Universal Security Services, Inc requires its employees to undergo extensive background checks and a rigorous training program that typically exceeds the requirements mandated by California state laws.

What is the training process of Universal Security Services, Inc?

Our security officers are trained to adapt to many different situations. With our diversified workforce, we can offer services such as bilingual security officers and personalities that will adapt to your business needs.

How does Universal Security Services, Inc plan and execute for an assignment?

We work with our customers to create a customized security procedures program specifically for each location where we are entrusted with security operations. The plan is reviewed and approved by our clients prior to implementation. An ongoing review of the plan is done on a regular basis to ensure that our services always meet our client’s needs and requirements. We take pride in providing security guard services in Los Angeles and all throughout Southern California.

Are your prices competitive?

We’ll beat our competitor’s prices and give you the best possible service.

What kind of locations do you offer security for?

We offer security for locations including, but not limited to: Apartments, Churches, Construction Sites, Hotels, Movie Studios, Office Buildings (Small & Large), Restaurants, Gated Communities, Hospitals, Shopping Centers, Access & parking lot Control, Automotive Dealers, Schools, and Warehouses. Find out more about why we are your best choice for a private security company in LA, Orange County, and Southern California.

What if my company’s size or revenues does not warrant the employment of a full-time security person?

Universal Security Services, Inc can provide this function under a short- or long-term contractual arrangement. Universal Security Services, Inc is the perfect answer for the client with multiple responsibilities and no budget to hire a security manager!

What is the equipment required of a Universal Security Services, Inc guard?

Flashlight, Radio / Walkie-talkie, Pen, Log Book, and Time Clock.

What time of day can I expect my property to be guarded?

All clients have access to our management 24-hours a day. We have 24-hours supervision. The supervisor checks the posts and the security officers randomly at your location.

Universal Security Services, Inc strives for Total Quality Management. What does this mean?

Total Quality Management is a continual process that includes comprehensive security programs customized for each client, regular quality evaluations and client feedback. TQM measures such as security inspections, on-going training and emergency response drills ensure that security officers are meeting the high-level service expectations set by Universal Security Services, Inc. Our comprehensive Total Quality Management program allows our clients to enjoy peace of mind.